Privacy Policy

Last updated: April 2026

This Privacy Policy explains how Franklin Contracts (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website:
👉 https://franklincontracts.com/

We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK GDPR and the Data Protection Act 2018.

1. Who We Are

Franklin Contracts
Website: https://franklincontracts.com/

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect and process the following types of personal data:

A. Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Project details or enquiry information

This data is typically collected via:

  • Contact forms
  • Quote request forms
  • Email enquiries
  • Phone calls

B. Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent
  • Referral source (e.g. Google, ads, social media)

C. Marketing & Tracking Data

With your consent, we may collect:

  • Cookie identifiers
  • Behavioural data
  • Ad interaction data
  • Conversion tracking data

3. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Communicate with you about your enquiry or project
  • Improve our website and services
  • Analyse website performance
  • Run marketing and advertising campaigns
  • Retarget visitors with relevant advertising

4. Legal Basis for Processing

We rely on the following lawful bases:

  • Consent – for marketing and analytics cookies
  • Contract – where processing is necessary to provide services
  • Legitimate Interest – to improve services, respond to enquiries, and operate our business
  • Legal Obligation – where required by law

5. Marketing Communications

We may contact you by:

  • Email
  • Phone
  • SMS

Where permitted, we may send marketing communications based on:

  • Consent
  • Legitimate interest (for relevant business services)

You can opt out at any time by:

  • Clicking “unsubscribe” in emails
  • Contacting us directly

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website usage
  • Track marketing performance
  • Enable remarketing and advertising

This includes (current and future use):

  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram) Pixel
  • LinkedIn Insight Tag
  • Microsoft Ads
  • TikTok Pixel
  • Other marketing and analytics tools

For full details, see our Cookie Policy.

7. How We Store and Protect Your Data

We take appropriate security measures, including:

  • SSL encryption
  • Secure hosting environments
  • Access controls
  • Secure email systems

Data may be stored using:

  • Website hosting platforms
  • CRM systems
  • Email providers (e.g. Microsoft 365)
  • Marketing platforms (e.g. SendGrid)

8. Sharing Your Data

We may share your data with trusted third parties, including:

  • Website hosting providers
  • Email and communication providers (e.g. Microsoft 365, SendGrid)
  • Analytics providers (e.g. Google)
  • Advertising platforms (e.g. Meta, Google Ads)
  • Technical service providers

These providers only process data on our behalf and under appropriate safeguards.

9. International Data Transfers

Some third-party services may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as:

  • UK-approved standard contractual clauses
  • Adequacy decisions

10. Data Retention

We retain personal data only as long as necessary:

  • Enquiries: up to 12–24 months
  • Customer records: as required for legal and business purposes
  • Marketing data: until consent is withdrawn

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, please contact us.

12. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy to reflect:

  • Changes in legislation
  • New technologies
  • Business updates

Please check this page regularly.

14. Contact Us

If you have any questions about this Privacy Policy or your data:

Franklin Contracts
Website: https://franklincontracts.com/